frequently answered questions
I have no VAT nr but I am a retailer. How do I log in?
For costumers outside of the EU we do not need VAT nr�s. Please
send us a mail at info[at]sonicrendezvous.com�and we will send you a retail login code.
Do you keep backorders?
We do keep backorders but when you first start to work with you
we can discuss all the details. If you prefer to not keep backorders
that is of course an option as well.
How long does it take before my order gets processed?
Our aim is to process your order the same day or at least within
What kind or fill-rate can I expect?
New priority release we can usually ship straight away or within a
few days. Back catalog and vinyl might take a bit longer cause we
do not stock all our 40.000 catalog titles. In most cases the fill rate
on back catalog will be quite good after a 2 week period. Preorders
of new upcoming titles will only be shipped on the release
date. We are always depended on the labels and our suppliers so
a 100% fill rate would be our aim but of course but we can never
fully guarantee it.
I am a band/label that is looking for European of Benelux
distribution how do I proceed?
Please send a mail to info[at]sonicrendezvous.com before you mail us a package.
For any other question please send a mail to
info[at]sonicrendezvous.com or phone us at +31(0)72-5673030.